Free Shipping in Sweden
Free Shipping in Sweden

Shopping guide

Free shipping in Sweden.

Customer Service
monday to saturday 9–20 CET
Email: support@bsaka.se
Phonenumber: +46 8 25 35 07

Payment

The amount will be deducted from your account as soon as we process your order. All orders made in Sweden are deducted from SEK. If you wish to cancel your order after it has been reviewed, please contact us so that we can arrange a refund back to your account.

We offer payment with
Visa
Mastercard
American Express
Paypal
Klarna Checkout

Order information

BSaka offers free shipping on all orders in Sweden.


Shipping in Sweden
In order to make your delivery as smooth as possible, we try to use mailbox-friendly formats to the greatest extent possible, so you can get your bSakaproducts home directly in the mailbox. If your order is large, we use DHL Standard Shipping, 1-2 business days. If your order is shipped with DHL, you will receive information about this. Read below for more information.

DHL Service Point
Your order will be sent to a DHL delivery point near you. A shipping number will be sent to you by phone or mail, and you will be notified when your order can be retrieved.

Important information
As soon as your order is shipped, you will receive a shipping number so you can track your order. Delivery times may be affected and extended due to different circumstances such as stock status or weather conditions.
Packages not retrieved within a specified time span will be returned to bSaka. All costs incurred in connection with unpatched packages are for the customer.

Please double check that your address is correct!

Insurance
bSaka insures every purchase until it is delivered to you.

Returns and exchange

bSaka offers free returns on all orders with the exception of broken packages of hygiene items.

Important information
Products must be returned within 14 days after the product has been removed. The products must be returned in perfect condition, as they were sent, with tags and the like intact.
Shoes must be tested on a clean and soft surface until you have decided to keep them.
We prefer that all items be returned in accordance with bSaka's return service to ensure they are protected and insured during transportation. However, it is good to use any safe shipping company.

Return product
Fill out the return form that came with in your package. If you need a new one, please contact support@bsaka.se

Exchanges
BSaka can not manage the swap of items purchased in the web shop. If you want to buy another item, resize or color - please post a new order and return your old one. Call or email us if you have questions about this or want help.

Sale
Our return policy also applies during sales.

Please return your package to:
bSaka AB
Brahegatan 27
114 37 Stockholm
Sweden

Incorrect products
All products are quality assured and reviewed prior to shipment. Should you still get a product that is not in perfect condition, please contact us immediately by phone or mail at support@bsaka.se
Please note that in order to get a new product, discount or full refund, the product should not have been improperly used or defective because of how you handled it since delivery.

Size guide

Use this table to find the right size for you. If you need more help, please contact our customer service by phone or email.

Body measurements (cm)
Size          XS     S       M      L       XL
Waist        64     68     72     76      80
Bust          80     84     88     92     96
Hips          88     92     96    100   104

Size Converter
Size         XS     S       M      L       XL
EU            34     36      38     40     42
UK             6       8       10     12     14
US             2       4        6       8      10

Shoe sizes
EU             36     37     38     39     40     41
UK             3       4       5       6       7       8
US            5.5    6.5    7.5    8.5    9.5    10.5
FR             37     38     39     40     41     42